Shamwari Hilltop Retreat reserves the right to cancel any reservation. This may only occur for reasons of force majeure and justified illness and will be communicated to the guest as soon as possible.

If the guest wishes to change the reservation he/she may do so up to 3 days before check-in date.

In case of a “No Show” without a courtesy call and prior notice, payment of the full amount is due.

In case of withdrawal, cancellation or you leaving during your stay, the amount already paid will not be returned nor be allowed to use at any other time.